Scr2u takes every member's privacy seriously. This policy clearly explains how we collect, use, store, and protect your personal information — so you can play with peace of mind and confidence.
Scr2u ("we", "Platform") is committed to protecting the privacy of our platform members and users. We understand that personal information is a trust you place in us, and we do not take this responsibility lightly.
This Privacy Policy is prepared in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA) and explains how we handle your personal data from the moment you register until you stop using our platform. This document applies to all services offered through the scr2u.pro website and related applications.
If at any time you are dissatisfied with how we handle your data, you have the right to contact our privacy team or choose to close your account in accordance with the procedure outlined in the relevant section.
We collect information from you in several ways — directly during registration, automatically as you use the platform, and in certain cases, from trusted third-party sources.
| Data Category | Example Information | Collection Method |
|---|---|---|
| Identification Data | Full name, MyKad number, date of birth, gender | Registration form / KYC |
| Contact Data | Phone number, email address, residential address | Registration form |
| Financial Data | Bank account number, deposit and withdrawal records | Transaction processing |
| Technical Data | IP address, device type, web browser, general location | Automatically upon access |
| Behavioural Data | Game records, betting history, game preferences | In-platform activity |
| Communication Data | Support chat logs, feedback, complaints | Support interactions |
We only collect information that is strictly necessary for platform operations and legal compliance. We do not collect unrelated sensitive data such as health information or religious beliefs.
The information we collect is used responsibly and only for legitimate purposes. Here are the primary ways your data is used:
Scr2u does not sell, rent, or disclose your personal information to third parties for commercial purposes. However, there are certain situations where we may need to share your information with trusted parties:
All third parties that receive your data are bound by strict data protection agreements and are only permitted to use that information for specified purposes.
Your data security is our top priority. scr2u implements multiple layers of technical and organisational protection to keep your information safe at all times.
Data retention period: We retain your personal data for as long as your account is active and for the period required by Malaysian law — typically seven (7) years after account closure for financial records, in line with AML requirements and tax legislation.
Scr2u uses cookies and similar tracking technologies to enhance the user experience and analyze platform usage. The following are the types of cookies we use:
You can manage your cookie preferences through your web browser settings. However, disabling certain cookies may affect the functionality of some parts of the platform. Continued use of our platform after the cookie notice is displayed is considered your consent to our use of cookies.
Under Malaysia's Personal Data Protection Act 2010, you have the following rights regarding the personal data we hold:
You have the right to request a copy of the personal data we hold about you. Submit your request through the account settings section or by contacting our support team.
If any data we hold is inaccurate or incomplete, you have the right to request a correction. Basic information can be updated directly from your account dashboard.
You may request deletion of your personal data, subject to legal retention requirements. Data that must be retained by law cannot be deleted before the prescribed period has lapsed.
You have the right to opt out of having your data processed for direct marketing purposes. Withdraw this consent at any time without affecting your account's core functionality.
You may request your data in a machine-readable format for transfer to another platform should you choose to do so.
To submit any request relating to the rights above, please contact our privacy team via live chat within the platform. We will process your request within 21 business days.
The scr2u platform is exclusively for adults aged 18 and above. We do not knowingly collect or process any personal data belonging to individuals under the age of 18.
If we discover that we have collected data from a person below the required age, we will take immediate action to delete that data and close the account in question. If you believe a child has registered on our platform, please contact us immediately so we can respond promptly.
The scr2u platform may contain references to content related to our game providers or services. This Privacy Policy applies solely to the scr2u platform and does not cover the privacy practices of any third party.
We encourage you to review the privacy policy of any relevant third party before providing them with personal information. scr2u is not responsible for the privacy practices or content of third-party websites or services.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, please contact our privacy team through the following channels:
We also encourage you to read Terms and Conditions as well as the Responsible Gaming to fully understand how the scr2u platform operates for your benefit.
Data protection is not a one-time process — it is an ongoing cycle. Here is how scr2u keeps your information secure from the moment you register through every transaction you make.
We only collect data that is genuinely necessary — no excess information is requested without a clear purpose.
Your data is encrypted at rest and in transit using industry-standard 256-bit SSL.
Access to member data is restricted to designated staff only, with a full audit log maintained for every access.
Our threat detection system operates 24/7 to identify and respond to any unauthorized access attempts.
Our security practices are regularly reviewed and independently audited to ensure compliance with current standards.
All communication between you and our platform is protected by 256-bit SSL encryption — the same standard used by leading banking institutions.
Your identity verification documents are stored in an encrypted environment and accessed only by authorised compliance staff.
Your financial data is stored separately from operational data and protected with additional security layers dedicated to transaction records.
In the event of any security incident involving your data, we are committed to notifying you within 72 hours.
All our data handling practices comply with the Malaysian Personal Data Protection Act 2010 and applicable regulatory requirements.
You can manage your privacy preferences, marketing permissions, and data settings directly from your account dashboard at any time.
We take every aspect of your data protection seriously. Register today and enjoy a safe, transparent, and enjoyable gaming experience — with the peace of mind that your privacy is always protected.